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ORDER PROCESSING AND DELIVERY

For security reasons, SIGETI SHOES online purchases will require an adult signature upon delivery. All purchases are shipped via UPS, DHL, FEDEX, In addition, purchases may not be shipped to P.O. boxes or APO/FPO addresses, which are not available through the delivery companies. We do not ship to Freight Forwarders, hotel locations, or any establishments at our discretion that may pose a risk to the security of the package. SIGETI SHOES cannot be responsible for unanticipated delays.

All orders placed on a weekday before 2:00 p.m. (EST) will generally begin processing that day. Orders placed after 2:00 p.m. (EST) will generally begin processing the next business day. Orders placed on weekends or holidays will generally begin processing on the next business day. The delivery time will take until one week.

All orders are subject to review and SIGETI SHOES reserves the right to request additional identification information and to ship the order to the billing address. The billing information provided must be able to be verified and must match what your bank has on file. 

 

TRACKING

To ensure the security of your delivery, we do not provide tracking numbers. However we will provide a link for you to track the progress of your package in your shipment confirmation email. An email confirmation is automatically emailed to once your purchase has been shipped.

Please note that packages can only be intercepted by a SIGETI SHOES online representative. For security reasons, we cannot reroute your package to a new address. 

Once you have received your order, if you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by email.